IELTS LISTENING CAMBRIDGE 17 TEST 4

Questions 1 – 10

Complete the notes below.

Write ONE WORD for each answer.

Easy Life Cleaning Services

Basic cleaning package offered

• Cleaning all surfaces
• Cleaning the 1  throughout the apartment
• Cleaning shower, sinks, toilet etc.

Additional services agreed

• Every week

        –  Cleaning the 2 

        –  Ironing clothes – 3   only

• Every month

        –  Cleaning all the 4   from the inside

        –  Washing down the 5 

Other possibilities

• They can organise a plumber or an 6  if necessary.
• A special cleaning service is available for customers who are allergic to 7

Information on the cleaners

• Before being hired, all cleaners have a background check carried out by the 8
• References are required.
• All cleaners are given 9  for two weeks.
• Customers send a 10  after each visit.
• Usually, each customer has one regular cleaner.

Which way of reducing staff turnover was used in each of the following hotels?

Write the correct letter, A, B or C, next to Questions 15-20.

Hotels

15   The Sun Club              

16   The Portland               

17   Bluewater Hotels      

18   Pentlow Hotels          

19   Green Planet              

20   The Amesbury            

What comment do the students make about the development of each of the following items of sporting equipment?

Choose SIX answers from the box and write the correct letter, A-H, next to Questions 25-30.

Questions 31 – 40

Complete the notes below.

Write ONE WORD ONLY for each answer.

Maple syrup

What is maple syrup?

• made from the sap of the maple tree
• added to food or used in cooking
• colour described as 31
• very 32  compared to refined sugar

The maple tree

• has many species
• needs sunny days and cool nights
• maple leaf has been on the Canadian flag since 1964
• needs moist soil but does not need fertiliser as well
• best growing conditions and 33  are in Canada and North America

Early maple sugar producers

• made holes in the tree trunks
• used hot 34  to heat the sap
• used tree bark to make containers for collection
• sweetened food and drink with sugar

Today’s maple syrup

The trees

• Tree trunks may not have the correct 35  until they have been growing for 40 years.
• The changing temperature and movement of water within the tree produces the sap.

The production

• A tap drilled into the trunk and a 36  carries the sap into a bucket.
• Large pans of sap called evaporators are heated by means of a 37  .
• A lot of 38  is produced during the evaporation process.
• ‘Sugar sand’ is removed because it makes the syrup look 39  and affects the taste.
• The syrup is ready for use.
• A huge quantity of sap is needed to make a 40  of maple syrup.